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Tel: 086 111 2236

 

SigmaNEST Subscription Sevices

While support is a key component of SigmaNEST Subscription Services, there are other benefits provided through Subscription Services, including:

  • All upgrades of the latest full version and periodic releases and web downloads.
  • Access to the customer Web Forum for live interaction with other users for sharing suggestions and best practices.
  • Subscription Service Advantage Pricing which provides substantial discounts to customers when upgrading or adding modules to their solution.

 

When Contacting Support

To ensure that the issue is related to SigmaNEST software and not to the computer, network or other software, please review these points before calling:

  1. Review the Operating System Requirements.
  2. Know your Sim number (listed as the serial number within the SigmaNEST software under the Help button, and then the About Dialog button).
  3. Know your SigmaNEST version and build number (found in SigmaNEST software under the Help button, and then the About Dialog button. The version number is the first group of digits (e.g. 7.01). The build number is an alpha character followed by a group of digits (e.g. E106).

 

 

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